What is "prepared water"? +
Prepared water is purified municipal or borehole water that has been treated through advanced filtration (such as reverse osmosis) to remove contaminants. It differs from spring water, which is sourced from underground natural springs.
Is Cool water safe for babies and infants? +
Yes. Because Cool water has no added fluoride, chlorine, or chemicals, it is suitable for preparing infant formula and for drinking by babies and young children.
How long does the 10L bottle stay fresh once opened? +
Once opened, we recommend consuming within 7 days and storing the bottle in a cool, shaded area away from direct sunlight. Always keep the cap tightly closed when not in use.
Do you offer regular delivery subscriptions? +
Yes โ we offer weekly and bi-weekly delivery options for homes and offices. Contact us or visit the website to set up a subscription plan in your area.
Are your bottles recyclable? +
All Cool bottles are made from food-grade PET (Type 1 plastic), which is widely accepted at South African recycling facilities. Look for the recycling triangle on the base of each bottle.